Write off a remaining invoice balance

You may decide that you do not wish to pursue an outstanding invoice payment any further. To record this in , you can write off the remaining balance of an invoice.

Any outstanding unpaid items on a final invoice will be written off when the invoice is approved.

To write off the remaining balance of an invoice:

1. In the Business menu, select Invoices.
2. Select the required tab: Awaiting Payment or Overdue.
3. If necessary, search for the invoice you wish to write off the remaining balance for. You can refine your search by clicking the Filter button (at right) and applying one or more filters to narrow the scope of the search.
4. Drill down on the number of the invoice.
5. On the Invoice Details screen, select Options > Write off and confirm that you wish to write off the remaining balance and remove the invoice from the Invoice Manager.