Change your password

You can change your password once you have logged into or, if you have forgotten your password, request a new password before you log in.

Password requirements

Your new password must:

• be eight (8) or more characters long, and
• contain at least one number, and
• contain an uppercase and lowercase character, and
• contain a symbol.

Changing your current password

To change your current password in :

1. Click your initials or profile image at the top-right of the screen, then select Profile Settings.
2. On the Profile Settings screen, click Change Password. The Change Password dialog opens.
3. Type your current password to authorise the change.
4. Type your new password and re-type to confirm.
5. Click Save to save your changes.

Requesting a new password

If you forget your password, you can request a new one.

1. On the login screen, follow the I've forgotten my password link to below the Log in button.
2. Type the email address that you want the reset password link to be sent to. The email address must be a registered user address.
3. Click Send link. will send you an email that contains a link to reset your password. The email may go into your spam folder.

Troubleshooting

If you have requested a password reset link but have not received one, please try the following options:

1 - Whitelist our email address:

WorkflowMAX password reset requests will be sent from either noreply@email.workflowmax2.com or noreply@notifications.workflowmax2.com.

For more guidance on how to whitelist an email address, please see the links below:

Outlook

Gmail